Privacy Policy
Privacy Policy Last Updated: January 15, 2024
At PokeGoods , we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our site.
Information We Collect
We collect personal information such as your name, email address, and browsing data when you interact with our website.
How We Use Your Information
We use your information to improve your experience on our website, respond to your inquiries, and provide services. We do not sell or share your information with third parties, except as required by law.
Cookies
Our site uses cookies to help improve your experience. You can control cookie settings in your browser.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access or misuse.
Your Rights
You can access, update, or delete your personal information at any time. If you have any questions, please contact us at pokegoods18@gmail.com
Changes to This Policy
We may update this privacy policy occasionally. Any changes will be posted on this page.
Return Policy
We want you to be completely satisfied with your purchase. Please carefully review our return policy:
Inspection Before Payment
All items are delivered in person. Before making any payment, you will have the opportunity to inspect your purchase. If you’re satisfied, you can proceed with the payment.
Damaged Items
If your parcel is damaged and you have already made the payment online, we will provide you with a full refund. Please notify us immediately if the item is damaged upon delivery.
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No Returns After Confirmation
Once you have confirmed that your item is in good condition and accepted the delivery, no returns will be accepted.
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We aim to provide the best service and ensure your satisfaction with every purchase. If you have any concerns, please contact us at pokegoods18@gmail.com
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Custom Policy
Delivery Options for Malta
Order Minimum & Handling Fee Notice
We are committed to offering quality products and exceptional service. To maintain this standard, we’ve implemented the following order requirements:
Minimum Order Requirement:
Orders must meet a minimum value of 30 euros to be processed.
Handling Fee:
Orders under the 30 euro minimum will incur a 5 euro handling fee. This fee helps cover the costs associated with processing and packaging smaller orders.
We appreciate your understanding and cooperation with this policy. If you have any questions, please don’t hesitate to contact us.
Free Delivery on Orders Over 30 Euros
We want to make your shopping experience as convenient as possible. That’s why we offer free delivery on all orders of 30 euros or more!
How it Works:
Simply add your desired items to the cart, ensuring your order totals 30 euros or more. Once your cart meets the minimum, free delivery will be applied automatically at checkout.
Enjoy shopping without the added delivery costs—simply meet the minimum and we’ll take care of the rest!
Shop More, Save More:
Take advantage of this offer to stock up on your favorites or explore new products—without worrying about delivery fees!
Free Pick-Up Option Available
For those who prefer to pick up their orders in person, we offer a free pick-up option.
How it Works:
At checkout, select the "Pick-Up" option. Once your order is ready, you can collect it from our designated pick-up location in Mgarr, Malta. We’ll ensure your order is prepared and ready for you.
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